Privacy Policy
Ransjitu takes the privacy and security of your personal data seriously. This Privacy Policy explains precisely what information we collect from Malaysian players, how we use and protect it, who we share it with, and what rights you hold over your own data.
How Ransjitu Protects Your Data
Six pillars that underpin Ransjitu's approach to data privacy — designed to give Malaysian players full confidence in how their information is handled.
End-to-End Encryption
Every connection to the Ransjitu platform uses 256-bit TLS encryption. Your login credentials, payment details, and personal information are encrypted in transit and at rest.
No Data Selling — Ever
Ransjitu will never sell, rent, or trade your personal data to any third party for marketing purposes. Your information is used solely to operate and improve your account experience.
Minimal Data Collection
We collect only the data that is strictly necessary for account management, identity verification, payment processing, and regulatory compliance — nothing beyond what the service requires.
Your Rights, Respected
You have the right to access, correct, export, and request deletion of your personal data at any time. Requests are handled within 30 days as standard.
Regulatory Compliance
All data processing activities are conducted in line with applicable data protection legislation. KYC and AML data is handled under strict legal obligations and retained only as long as required.
Marketing Opt-Out
You are in full control of whether you receive promotional communications from Ransjitu. Unsubscribe from all marketing at any time through your account settings or by contacting support.
This Privacy Policy ("Policy") is published by Ransjitu ("the Platform", "we", "us", "our") and governs the collection, use, storage, disclosure, and protection of personal data belonging to registered users and visitors of the website located at ransjitu.cam.
Ransjitu is an online sports betting and live casino platform serving adult players aged 21 and above, primarily across Malaysia. Given that our service involves financial transactions, identity verification, and account management, the appropriate handling of personal data is fundamental to our operations and to the trust our players place in us.
By registering an account on Ransjitu, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read in conjunction with our Terms & Conditions, which are incorporated by reference.
Scope of This Policy: This Policy applies to all personal data submitted to or collected by Ransjitu through account registration, betting activity, payment transactions, customer support interactions, and use of the website. It applies to all players regardless of whether they access the Platform from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, or any other location in Malaysia.
The following terms carry specific meanings throughout this Privacy Policy:
Ransjitu collects the following categories of personal data from registered players and platform visitors:
3.1 Identity and Registration Data
- Full legal name as it appears on official identity documents
- Date of birth (for age verification — 21+ requirement)
- National Identity Card number (MyKad) or passport number
- Proof of identity documents uploaded during KYC verification
- Profile photograph or selfie submitted as part of facial verification
3.2 Contact and Communication Data
- Email address (used for account management and communications)
- Mobile phone number (used for two-factor authentication)
- Preferred language and communication preferences
- Support ticket history and live chat transcripts
3.3 Financial and Payment Data
- Malaysian bank account numbers associated with FPX, Maybank, CIMB, Public Bank, or Hong Leong transactions
- E-wallet identifiers associated with DuitNow, Touch 'n Go eWallet, Boost, or GrabPay
- Cryptocurrency wallet addresses used for BTC, ETH, or USDT deposits and withdrawals
- Transaction history including deposit amounts, withdrawal requests, and bet settlement records
3.4 Behavioural and Technical Data
- IP address and approximate geographic location
- Device type, operating system, browser type and version
- Platform usage patterns, pages visited, session duration, and click-through data
- Betting history including markets selected, stakes placed, odds accepted, and outcomes
- Game session data including game titles played, bet amounts, and session duration
Ransjitu collects personal data through the following channels:
- Direct submission: Information you voluntarily provide during account registration, KYC verification, deposit/withdrawal transactions, contact form submissions, and live chat sessions.
- Automated collection: Technical data collected automatically when you access the Platform, including IP address, browser information, device identifiers, and session activity — gathered via server logs, cookies, and similar tracking technologies.
- Third-party sources: Identity verification data received from licensed KYC/AML service providers when verifying documentation you have submitted. Financial verification data received from payment processors in connection with deposit and withdrawal requests.
- Inferred data: Data derived from your platform activity, such as inferred geographic location based on IP address, inferred product preferences based on game history, or risk profile assessments based on betting behaviour.
Ransjitu processes your personal data on the following legal grounds:
| Purpose of Processing | Legal Basis |
|---|---|
| Account registration and management | Performance of contract — necessary to provide the service you have requested |
| Age and identity verification (KYC) | Legal obligation — required under applicable AML and responsible gambling regulations |
| Processing deposits and withdrawals | Performance of contract — necessary to execute payment transactions |
| Fraud prevention and AML monitoring | Legal obligation and legitimate interest in protecting the platform and its users |
| Sending promotional communications | Consent — marketing is sent only to players who have opted in |
| Platform analytics and improvement | Legitimate interest — improving service quality and user experience |
| Customer support | Performance of contract and legitimate interest in resolving player queries |
Ransjitu processes your personal data for the following purposes:
- Account creation and management: Setting up, maintaining, and securing your Ransjitu account, including authentication, balance management, and account history.
- Identity and age verification: Conducting mandatory KYC checks to confirm your identity and that you meet the 21+ age requirement prior to enabling full account functionality.
- Payment processing: Facilitating deposits via DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong, and cryptocurrency channels; processing withdrawal requests to verified accounts.
- Fraud detection and AML compliance: Monitoring account and transaction activity for patterns indicative of fraud, money laundering, or prohibited conduct, in accordance with our legal obligations.
- Personalisation: Tailoring your platform experience, including game recommendations, promotional offers, and interface preferences based on your activity history.
- Communication: Sending transactional notifications (deposit confirmations, withdrawal updates, account security alerts) and, where consented, promotional communications about bonuses and platform updates.
- Responsible gambling: Using session and transaction data to identify problem gambling patterns and, where appropriate, proactively offering responsible gambling tools or support resources.
- Legal and regulatory compliance: Retaining records as required by applicable law, responding to lawful requests from regulatory authorities, and maintaining audit trails for dispute resolution.
Ransjitu does not sell, rent, or trade your personal data. We share data only in the following limited circumstances and only to the extent necessary for the stated purpose:
- Payment processors: Your payment data is shared with the relevant payment service providers (e.g., FPX network, e-wallet operators, banking partners, cryptocurrency processing services) solely to execute your deposit and withdrawal requests.
- Identity verification providers: KYC documentation is processed by licensed third-party identity verification services operating under contractual obligations that restrict their use of your data to verification purposes only.
- Regulatory and law enforcement authorities: Ransjitu may be required to disclose personal data to regulatory bodies, law enforcement agencies, or courts pursuant to a lawful request, court order, or legal obligation. We will notify you of such requests where legally permitted to do so.
- AML monitoring services: Transaction data may be processed by third-party AML compliance tools under strict data processing agreements.
- Technical service providers: Hosting, infrastructure, and cybersecurity providers may access personal data in the course of providing services to Ransjitu. All such providers are contractually bound by data protection obligations consistent with this Policy.
International Transfers: Where your personal data is transferred to or processed by service providers outside Malaysia, Ransjitu ensures that appropriate safeguards are in place — including contractual protections — to maintain the standard of protection guaranteed by this Policy.
Ransjitu retains personal data only for as long as it is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:
| Data Category | Retention Period |
|---|---|
| Account registration and identity data | Duration of account + 5 years post-closure (AML obligation) |
| KYC verification documents | Duration of account + 5 years post-closure |
| Financial transaction records | 7 years from transaction date (regulatory requirement) |
| Betting and gaming history | Duration of account + 3 years post-closure |
| Customer support records | 3 years from last interaction |
| Technical and behavioural data | 12 months on a rolling basis |
| Marketing consent records | Until consent is withdrawn or account is closed |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised.
Ransjitu uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file stored on your device by your web browser when you visit a website.
9.1 Types of Cookies We Use
- Strictly Necessary Cookies: Essential to the functioning of the Platform — including session authentication, security tokens, and load balancing. These cannot be disabled without impairing platform functionality.
- Performance and Analytics Cookies: Collect anonymised data about how players use the Platform, including pages visited, features used, and error messages encountered. Used to improve platform performance and user experience.
- Functional Cookies: Remember your preferences such as language settings, last-visited game categories, and account display configurations to personalise your experience.
- Marketing and Retargeting Cookies: Used only where you have given explicit consent, to present relevant promotional offers within the Platform based on your activity history.
9.2 Managing Your Cookie Preferences
You can manage or withdraw consent for non-essential cookies at any time through your browser settings or the cookie management panel accessible on the Platform. Please note that disabling certain cookies may affect the functionality and performance of the Ransjitu Platform.
Ransjitu implements a comprehensive range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, and destruction:
- Encryption: All data transmitted between your device and the Ransjitu Platform is encrypted using 256-bit TLS (Transport Layer Security). Sensitive data stored in our systems is encrypted at rest using industry-standard AES-256 encryption.
- Access Controls: Access to personal data is restricted on a strict need-to-know basis. All staff with access to player data undergo security training and are bound by confidentiality obligations.
- Two-Factor Authentication: All Ransjitu player accounts support two-factor authentication (2FA) as an additional layer of account security.
- Vulnerability Monitoring: The Platform undergoes regular third-party security audits and penetration testing. Known vulnerabilities are remediated within defined SLA timeframes.
- Incident Response: Ransjitu maintains a formal data breach response procedure. In the event of a breach that is likely to result in risk to affected players, we will notify relevant parties within the timeframe required by applicable law.
Your Role in Security: You are responsible for keeping your login credentials confidential. Ransjitu will never ask for your password via email, live chat, or phone. If you suspect your account has been compromised, contact our support team immediately at [email protected].
You hold the following rights in relation to your personal data held by Ransjitu. To exercise any of these rights, please contact us using the details in Section 15. We will respond to all verified requests within 30 days.
Right of Access
You have the right to request a copy of the personal data Ransjitu holds about you, along with information about how it is being used and with whom it has been shared.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. Some corrections may require re-submission of verification documents.
Right to Erasure ("Right to Be Forgotten")
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you withdraw your consent and no other legal basis applies. Note that certain data must be retained for regulatory compliance regardless of this request.
Right to Restrict Processing
You may request that Ransjitu restricts the processing of your personal data in certain circumstances — for example, while a dispute regarding accuracy is being resolved.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, machine-readable format, and to request that it be transferred directly to another data controller where technically feasible.
Right to Object
You may object to the processing of your personal data where Ransjitu is relying on legitimate interests as the legal basis — including profiling activities related to direct marketing.
Right to Withdraw Consent
Where processing is based on your consent — such as marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
The Ransjitu Platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21.
All account registrations require age verification as part of the KYC process. Where Ransjitu discovers that personal data has been submitted by or on behalf of an individual under 21, that data will be deleted immediately, the associated account will be closed, and any transactions will be reversed subject to applicable procedures.
If you believe a minor has submitted personal data to Ransjitu, please contact us immediately at [email protected] so that we can take appropriate action without delay.
The Ransjitu Platform may contain references to third-party payment systems, including DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, and Hong Leong. When you use these payment channels, you are redirected to systems operated by the respective payment providers, which are governed by their own separate privacy policies.
Ransjitu is not responsible for the privacy practices or data handling policies of third-party payment processors or service providers. We recommend that you review the privacy policies of any external services you use in connection with your Ransjitu account.
Ransjitu's Privacy Policy applies solely to data collected directly by the Platform and does not extend to data collected by any third-party operator, payment gateway, or external website.
Ransjitu reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. When material changes are made, we will:
- Update the "Last Updated" date at the top of this page;
- Notify registered players by email to the address on file, where the changes are significant; and
- Display a notification on the Platform for a period of at least 14 days following publication of the updated Policy.
Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. If you do not agree with material changes to this Policy, you should discontinue use of the Platform and may request Account closure in accordance with our Terms & Conditions.
We encourage you to review this Privacy Policy periodically. Previous versions of this Policy are available upon request by contacting the support team.
For any questions, concerns, or requests relating to this Privacy Policy — including requests to exercise your data rights under Section 11 — please contact Ransjitu's data protection team through the following channels:
When submitting a data rights request, please include your registered email address and account username to allow us to verify your identity and locate your data efficiently. Ransjitu will not charge a fee for reasonable data access or deletion requests.
Privacy Protected — Now Explore What Ransjitu Offers
Confident that your personal data is secure and your rights are protected? Discover why thousands of Malaysian players trust Ransjitu for EPL betting, Liga Super Malaysia odds, live Baccarat, and more — with fast MYR payouts via DuitNow, FPX, and all major local banks.
For players aged 21 and above only. Please gamble responsibly and within your means.